Privacy Policy

Treehouse Lifestyle (Treehouse Lifestyle) operates treehouse.lifestyle (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.

We may collect the following categories of information:

• Identification and contact information (name, email, phone, billing and shipping address) when you check out, create an account, or contact us.
• Payment information processed by our payment providers—we do not store full card numbers on our servers.
• Commercial information such as order history, cart contents, and products viewed.
• Internet and device information such as IP address, browser type, pages visited, referring URLs, and interactions with the Site.
• Communications you send us, including support requests and feedback.
• Age-verification confirmation stored locally in your browser (we do not receive your date of birth from that prompt).

We do not intentionally collect Social Security numbers, government ID numbers, or precise geolocation for marketing purposes. Please do not send sensitive information unless we request it for a specific support or legal purpose.

We use cookies and similar technologies to operate the Site, keep you signed in, remember cart contents, understand how visitors use the Site, and improve performance.

Session cookies expire when you close your browser. Persistent cookies remain until they expire or you delete them.

You can control cookies through your browser settings. Disabling certain cookies may limit cart, checkout, or account features.

We may use analytics and advertising partners that set their own cookies subject to their policies.

• Process and fulfill orders, including payment, shipping, and customer support.
• Operate, maintain, and improve the Site and our product assortment.
• Communicate about orders, account activity, and—where permitted—marketing (you may opt out of marketing emails).
• Detect, investigate, and prevent fraud, abuse, and security incidents.
• Comply with legal obligations and respond to lawful requests.

We do not sell your personal information. We may share information with:

• Service providers that help us run the Site (hosting, payment processing, shipping, email, analytics) under contracts that require them to protect your data.
• WooCommerce and related commerce systems that power checkout and order management.
• Law enforcement or regulators when required by law or to protect rights, safety, and security.
• A successor entity in connection with a merger, acquisition, or asset sale, subject to this Policy.

• Access, correction, or deletion: contact us to request access to, correction of, or deletion of personal information we hold about you, subject to legal exceptions (such as completed order records we must retain).
• Marketing emails: use the unsubscribe link in any promotional email.
• Cookies: adjust browser settings or use industry opt-out tools for interest-based advertising (e.g., NAI at networkadvertising.org/choices or DAA at aboutads.info/choices).
• Account information: update profile details when logged in, or contact us for assistance.

If you opt in to receive marketing text messages, message frequency varies, message and data rates may apply, and you may reply STOP to opt out or HELP for help. We do not require SMS opt-in to purchase. Transactional messages related to orders may be sent as needed to fulfill your purchase.

If you are a California resident, you may have the right to know what personal information we collect, request deletion (subject to exceptions), correct inaccurate information, and not receive discriminatory treatment for exercising privacy rights.

We do not sell personal information. To submit a verifiable request, contact us through our Contact page or email us with the subject line “California Privacy Request” and enough information for us to verify your identity.

We will respond within the timeframes required by applicable law.

Residents of Colorado, Connecticut, Virginia, Utah, and other states with comprehensive privacy laws may have additional rights to access, delete, correct, or opt out of certain processing. Submit requests using the same contact methods below. We will honor applicable rights as required by law.

We retain information as long as needed to fulfill the purposes described in this Policy, including order records for tax, accounting, and legal compliance.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No online transmission or storage is 100% secure.

Payment data is handled by PCI-DSS compliant payment processors.

If we become aware of a security incident that compromises your personal information, we will notify you and regulators as required by applicable law.

The Site is not directed to children under 21. We do not knowingly collect personal information from anyone under 21. If you believe we have collected such information, contact us and we will delete it.

If you access the Site from outside the United States, your information may be processed in the United States where our service providers operate.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the Site after updates means you accept the revised Policy.

Privacy questions or requests: our Contact page or info@treehouse.lifestyle.